22 3 / 2013
Just wanted to drop a quick note about the pending transactions and down time over the past couple of days. We have been working hard to re-architect our backend to keep up with growth. The demand for bitcoin recently has been amazing and the site has received a large increase in traffic. If you’d had issues, the majority should be resolved, and we’re still working to resolve the remainder.
We realize it is very frustrating to have transactions stuck in a pending state or have balances not refresh in a timely manner. Rest assured that they will go out. This definitely wasn’t our intention; the growth caught us off guard and it’s been pretty embarrassing to let down our customers. Thank you for bearing with us as we try to keep up with the growth of bitcoin!
This is probably as good a time as any to mention that if you are in SF and are an awesome software engineer, we’re hiring: https://coinbase.com/jobs
As you can tell, we have no shortage of things we need to build!